Find answers to common questions about our services and processes
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Contact UsQodient is a digital agency specializing in web development, UI/UX design, social media management, and SEO optimization. We help businesses establish a strong online presence through custom websites, strategic marketing, and innovative designs that drive measurable results.
Qodient is headquartered in Edinburg, Texas, and serves clients throughout the Rio Grande Valley and across the United States. While we're based in the RGV, we work with clients nationwide through our virtual collaboration tools.
We work with businesses across various industries, including healthcare, education, retail, hospitality, real estate, professional services, and non-profit organizations. Our team adapts our approaches to meet the specific needs and challenges of each industry, ensuring tailored solutions that drive results.
Getting started is easy! Simply contact us through our website form, email us at hello@qodient.com, or call us at (956) 605-2721 to schedule a free consultation. During this initial meeting, we'll discuss your business goals, project requirements, and how our services can help you achieve success.
Our typical project process includes:
Qodient offers a comprehensive range of digital services, including:
Visit our Services page for more detailed information about each offering.
Yes, we offer flexible maintenance plans to keep your website secure, up-to-date, and performing optimally. Our maintenance services include regular updates, security monitoring, performance optimization, content updates, and technical support. We tailor maintenance packages to meet your specific needs and budget.
Absolutely! Whether you need minor updates, a design refresh, or a complete overhaul, we can work with your existing website. We'll evaluate your current site and recommend the most effective and cost-efficient solutions to meet your goals. In some cases, updates to an existing site may be more practical, while in others, starting fresh might provide better long-term value.
We measure success based on your specific goals and key performance indicators (KPIs). Depending on your objectives, we might track metrics such as:
We provide regular reporting and insights to help you understand the impact of our services on your business goals.
We build a wide range of websites, including:
Each website is custom-built to meet your specific business needs and objectives.
We work with several content management systems, including:
We recommend the best CMS for your project based on your specific needs, content management requirements, and growth plans.
Website development timelines vary based on the project's complexity, features, and content requirements. Here are general timeframes:
During our initial consultation, we'll provide a more accurate timeline based on your specific project requirements. Factors that can affect timing include the availability of content, feedback turnaround time, and the complexity of custom features.
Absolutely! All websites we build are fully responsive and mobile-friendly, ensuring an optimal viewing experience across all devices—desktops, laptops, tablets, and smartphones. Mobile responsiveness is not just an option but a standard feature of our development process. With more than half of web traffic coming from mobile devices, we prioritize mobile-first design approaches to ensure your website performs exceptionally well on all screen sizes.
Yes, we offer reliable and secure hosting solutions for websites we build. Our hosting packages include:
If you prefer to use your own hosting provider, we're happy to work with them as well. We can recommend the best hosting solution based on your website's specific requirements and expected traffic.
UI (User Interface) design focuses on the visual elements of a digital product—the colors, typography, layout, and interactive elements that users see and interact with. It's about creating visually appealing, cohesive, and branded interfaces.
UX (User Experience) design is broader, encompassing the entire user journey and how users feel when interacting with your product. It includes research, testing, and strategy to ensure the product is useful, usable, and enjoyable.
At Qodient, we combine both UI and UX design principles to create digital experiences that are not only visually stunning but also intuitive, user-friendly, and effective at achieving your business goals.
Our design process typically follows these steps:
Throughout this process, we collaborate closely with you to ensure the final design meets your expectations and business objectives.
We believe good design is inclusive design. We incorporate accessibility considerations from the beginning of our process, following WCAG (Web Content Accessibility Guidelines) to ensure our designs are usable by people with diverse abilities. Our approach includes:
By prioritizing accessibility, we not only make your digital products available to a wider audience but also improve the overall user experience for everyone.
Depending on the scope of your project, design deliverables may include:
We provide all files in appropriate formats (Figma, Sketch, Adobe XD, etc.) and work closely with development teams to ensure designs are implemented accurately.
Our comprehensive SEO services include:
We tailor our SEO strategies to align with your business goals and target audience.
SEO is a long-term strategy that typically follows this timeline:
The timeline can vary based on factors such as your website's current status, industry competitiveness, content quality, and technical implementation. We set realistic expectations and provide regular progress updates throughout the process.
We do not guarantee specific rankings, and we advise caution with any agency that does. Search engine algorithms consider hundreds of factors, many of which are outside our direct control. Additionally, search results can vary based on location, device, user history, and other personalization factors.
What we do guarantee is ethical, white-hat SEO practices that follow search engine guidelines and industry best practices. We focus on sustainable, long-term results rather than quick fixes that might lead to penalties. We'll set realistic expectations, provide transparent reporting, and continuously optimize our strategies based on performance data.
We provide comprehensive monthly reports that track the progress of your SEO campaigns. Our reports include:
We present these reports in clear, jargon-free language and are available to discuss the results and answer any questions you might have. Beyond reporting, we provide strategic insights and recommendations based on the data to continuously improve your SEO performance.
Our pricing varies based on the specific services, project scope, and your unique requirements. We offer both project-based pricing and monthly retainer options.
Project-based pricing examples:
Monthly retainer examples:
For an accurate quote tailored to your specific needs, please contact us to schedule a consultation.
We accept various payment methods for your convenience:
For ongoing services, we offer the option to set up automatic recurring payments to ensure uninterrupted service.
Our payment schedules vary based on the type of service:
All payment terms are clearly outlined in our proposals and contracts before work begins. We're flexible and can work with you to establish a payment schedule that works for your budget and cash flow.
Yes, we stand behind the quality of our work:
While we don't guarantee specific outcomes for SEO or social media services (as many factors outside our control can influence results), we do guarantee our commitment to best practices, transparent reporting, and continuous optimization based on performance data.
If you're ever dissatisfied with our services, we encourage you to communicate with us promptly so we can address your concerns and ensure your satisfaction.
We're here to provide answers and help you make informed decisions about your digital presence.
Social Media Questions
Which social media platforms do you manage?
We manage a wide range of social media platforms, including:
Rather than spreading efforts across all platforms, we develop a strategic approach that focuses on the platforms most relevant to your business, industry, and target audience. This ensures more effective resource allocation and better results.
What does social media management include?
Our social media management services typically include:
We customize our services based on your specific needs, whether you require full-service management or support in specific areas.
How often will you post on my social media accounts?
Posting frequency depends on several factors, including your industry, target audience, content strategy, and the specific platforms being used. Typically, our posting schedules look like:
We believe in quality over quantity—posting consistently valuable content is more effective than posting frequently with lower quality. We'll work with you to determine the optimal posting schedule for your business and adjust as needed based on performance data.
How do you measure social media success?
We measure social media success through a combination of metrics aligned with your business objectives. Common metrics we track include:
We provide regular reports with these metrics and actionable insights to help you understand the impact and value of your social media efforts.